Is this really free? What’s the catch?
Yes - the report is free. No card, no signup. The plan is for providers to pay us a commission when you enroll through one of our tracked links. That never changes your ranking.
Questions, answered.
The ranking should make sense when you look at the math. Here’s what to expect from our small beta.
Send your bill only to [email protected], not the general contact address. We won’t sell your bill.
How do you make money?
The plan is for providers to pay us a commission when you enroll through one of our tracked links. That would keep the report free - and it never changes what we recommend, because every verified plan, partner or not, is priced with the same method against your actual usage. Plans that come through a Square Switch agreement are labeled Partner plan in your report. We don’t have any provider agreements yet.
What does “Partner plan” mean in my report?
A Partner plan label means the plan comes through a Square Switch agreement with its provider, so that provider may pay us a commission if you enroll through our link. Partner plans go through the same checks and the same math as every other plan we rank, and they’re ranked against plans with no agreement, including plans listed on Power to Choose. The label never moves a plan up, and a plan that doesn’t pay us can still rank first. We don’t have any provider agreements yet, so no real report shows the label today. See it in the sample report.
Why isn’t every plan at my address in my report?
We don’t cover every plan on the market. We only rank a plan once we’ve verified, for your address, its current Electricity Facts Label, any supplemental or channel terms the provider gives us, who can enroll and how, and that it’s available at your address right now. If we cannot verify a plan’s current terms, it stays out of your report until we can. Power to Choose is one place we start and cross-check, but providers choose which plans they list there, and some offer plans that aren’t listed on comparison sites at all. If there is a plan you want included, send us its facts label - we check that it is a real plan that is actually available, and if it also matches our ranking criteria we validate it and add it to your comparison, even if we have never seen that plan before.
Will you switch me or sign me up for the new plan?
No. We never enroll you in anything. When you choose a plan, you enroll directly with the provider under that provider’s terms - your electricity contract and billing are with them, not with us.
Is Square Switch my electricity provider?
No. Square Switch LLC is registered with the Public Utility Commission of Texas as an electricity broker (registration BR260269). We compare plans and send you a report; we do not sell electricity.
How accurate are the savings you show?
They are estimates: modeled comparisons at today’s rates, not realized savings and not a price guarantee. Your actual bills depend on your usage, your plan’s terms, and your provider. Every plan in your report was checked against its current facts label before it was sent. See a sample report.
Why do you need 12 months of bills?
A full-year estimate needs a full year of usage - Texas usage swings hard between summer and winter. Start with one bill and we will ask for the rest. We never guess or assume your usage.
What if I only have one or two bills?
We still run the comparison, but your report says only what the data supports, with the gaps stated. Send the rest of your months when you can and we will finish the full-year picture.
What do you do with my bill?
Your bill tells us your address, your current plan, and how much power you actually use. Bill emails stay in Square Switch company mailboxes, hosted by our email provider under the provider’s storage and security practices.
My contract isn’t up yet. Can you still help?
Yes. Your report shows your current plan’s contract end and any fee for leaving early, so you can see whether staying or switching is the better deal right now. If it doesn’t, ask for a fresh look when your contract is closer to its end.
Will switching cost me anything - deposits, credit checks, fees?
Your report spells out any early-exit fee on your current plan. Deposits and credit checks are between you and the provider you choose - we do not control those and we do not see their decision.
Who can see my report?
Your report is a link made for you, and it is forwardable by design - anyone you share it with can open it until it expires. It goes stale after 7 days and expires after 10 days.
My report link expired. How do I see my report again?
Reports are dated snapshots and stay available for 10 days. Email [email protected] and we will check the current offers and send you a fresh report.
Why is my fresh report different from my last one?
Each report is a snapshot of the plans we could verify on the day it was sent. Providers change their prices, so a fresh look re-checks the current facts label of each plan in your report - the ranking can move.
Why did a plan disappear from my report?
If a plan’s terms changed since our last check, it is re-verified against its new facts label or dropped from your report. We would rather show you fewer plans than unverified ones.
I’m not in the Dallas area. Can you help me?
Not yet, and we will say so rather than guess. Our first market is the Oncor territory, with a set of verified flat and simple bill-credit plans. If your address or a plan type is outside what we have verified, we tell you instead of producing a report we cannot stand behind.
How do I know you’re showing me the best rate?
You should be able to check our work. We rank plans by estimated annual cost for your usage, not by what benefits us. Your report will show the numbers behind the ranking, with the provider’s Electricity Facts Label (EFL) as the source. A plan that doesn’t pay us can still rank first.
How is this different from Power to Choose?
Power to Choose lets you compare listed plans using sample usage amounts. Those samples may not match your home. We look at your bill and compare plans against how you actually use power, including bill credits and other terms that can change your yearly cost.
What happens after I email my bill?
We read your bill and email back a report ranking the verified plans at your address against your usage. We’re doing this by hand in a small beta, so we aren’t promising a fixed turnaround time yet. You decide whether to switch.
For electricity providers
What is Square Switch, and what would a partnership look like?
Square Switch is a Texas-registered electricity broker that sends customers free reports ranking verified plans against their actual usage. A partnership is a broker agreement: customers who choose your plan would enroll through a tracked link, and you would pay a commission on resulting enrollments. Everything specific - rates, reporting, attribution - is set in the agreement.
What commission do you expect?
Compensation is set in the broker agreement, and we are happy to walk through how we think about it in a conversation. Nothing about rates is published or promised outside a signed agreement.
How do customers get from your report to our enrollment page?
Each recommended plan would carry a tracked link from the customer’s report to your enrollment flow, and enrollments would be attributed under the reporting terms in our agreement.
What customer data do you share with us?
None. Customers enroll directly with you, so you receive what they give you at enrollment - we do not pass bills, usage data, or contact details. If that ever changed, it would be written into the agreement and reflected in our privacy promises first.
If we pay more, do our plans rank higher?
No. Every verified plan is priced with the same method against the customer’s actual usage, and compensation never changes the ranking. Partner plans are ranked alongside plans with no agreement, including Power to Choose plans, and are labeled Partner plan in the report. That commitment is written into our public site copy, not just this answer.
What happens if a customer from you cancels early?
Early-cancellation handling, including any clawback, is set in the broker agreement - we would follow whatever reporting and reversal terms we sign.
What enrollment volume can you send us?
We do not make volume or conversion claims. We are early, and we would rather show you real enrollment reporting as it exists than promise numbers we cannot stand behind.
Are you registered and compliant?
Square Switch LLC is registered with the Public Utility Commission of Texas as an electricity broker, registration BR260269, registered October 30, 2026 - verifiable in the PUCT broker registry. The rest of the compliance program, including disclosures and recordkeeping, must be finalized before launch.
How do we know you’ll price our plans correctly?
Every plan is checked against its current Electricity Facts Label, plus any supplemental or channel terms you provide, before it appears in a report, and re-verified or dropped if its terms change. If you offer a direct channel for rate updates, that can be written into the agreement.